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Privacy

This Privacy Policy explains how we collect, use, and protect personal data from users (“you”) who book or interact with our street soccer experience in Medellín, Colombia.

1. Data we collect

We may collect:

  • Identification: name, email, phone number

  • Booking details: selected date, number of participants

  • Payment details: processed securely by third-party providers (we do not store card information)

  • Media: photos or videos taken during the Experience, only with your consent

2. How we use your data

Your data is used to:

  • Manage and confirm your booking

  • Send updates or important information about your Experience

  • Improve our service and customer communication

  • (Optional) Share photos of the Experience if you agreed to appear in them

  1. Legal basis

We process your data based on your consent and to fulfil the service you booked.

4. Data sharing

We only share your data with third-party service providers when strictly necessary to deliver the service:

  • Booking & scheduling (e.g. Calendly)

  • Payment processing (e.g. Stripe)

  • Website hosting (e.g. Framer)

These providers have their own privacy policies.

5. Data retention

Your data is kept only for as long as needed to provide the service and meet legal obligations.

6. Your rights

You can request at any time to:

  • Access your data

  • Correct or delete your data

  • Withdraw consent for data use

To request this, contact us using the email below.

7. Security

We take reasonable measures to protect your data. No system is 100% secure, but we aim to use trusted tools and safe practices.

Last updated: 01/12/2025

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©2025 The Pitch • All rights reserved.

©2025 The Pitch • All rights reserved.

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